Effective Date: 18th Dec 2018
At Inkwale.com, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand how we handle the shipping and delivery of your purchases.
1. Shipping Destinations
We currently ship to all pincode across all addresses within INDIA. We also ship are products across globe with our import and export license IEC code AVYPK0070B.
2. Shipping Rates and Delivery Times
2.1 Domestic Shipping (Within 5-6 working days)
- Standard Shipping: NO additional cost – Estimated delivery time: 5-6 business days.
- Expedited Shipping: ₹300/- additional cost – Estimated delivery time: [1-2] business days.
- Overnight Shipping: ₹500/- additional cost only across MUMBAI via wefast or porter] – Estimated delivery time: 4-5 hours day.
2.2 International Shipping
- Standard International Shipping: approx ₹2000/- depends on country and service of courier – Estimated delivery time: 7-8 business days.
3. Order Processing Time
Orders are typically processed within 1-2days business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing time is separate from shipping time.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
5. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or destination. If there are any restrictions that affect your order, we will notify you as soon as possible.
6. Shipping Delays
While we strive to deliver your orders within the estimated timeframes, please note that delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier issues. We are not responsible for delays caused by these external factors.
7. Customs, Duties, and Taxes
For international shipments, the recipient is responsible for any customs duties, taxes, or other fees imposed by the destination country. These charges are not included in the item price or shipping cost and must be paid by the recipient upon delivery.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team at inkwaleofficial@gmail.com or +91 9920390900 as soon as possible. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
- Email: inkwaleofficial@gmail.com
- Phone: 9920390900
- Address: Kandivali East, Mumbai 400101
We appreciate your business and are dedicated to providing you with a seamless shopping experience. Thank you for choosing Inkwale.com for your clothing needs.