Refund and Returns Policy

Effective Date: 18th DEC 2018

At, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, we are here to help. Please read our refund policy carefully to understand your rights and obligations.

1. Returns

1.1 Eligibility for Returns
To be eligible for a return, the following conditions must be met:

  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be in its original packaging, with all tags attached.
  • The return request must be made within 3 days of the original DELIVERY date.

1.2 Non-Returnable Items
The following items cannot be returned:

  • Gift cards
  • Items marked as final sale
  • Custom or personalized items

2. Return Process

2.1 How to Initiate a Return
To initiate a return, please follow these steps:

  1. Contact our customer service team at or 9920390900 to request a return authorization.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. Once your return request is approved, you will receive instructions on how to send your item(s) back to us.

2.2 Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Refunds

3.1 Processing Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

3.2 Refund Timeline
Refunds will be processed within 7-10 business days from the date we receive your returned item. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

4. Exchanges

4.1 Exchange Eligibility
If you need to exchange an item for a different size or color, please follow the return process outlined above and specify that you would like an exchange. Exchanges are subject to product availability.

5. Damaged or Defective Items

5.1 Reporting Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately at or 9920390900 with your order number and a description of the issue. We will provide instructions on how to return the item and will cover the cost of return shipping.

5.2 Replacement
Upon receiving and inspecting the damaged or defective item, we will send you a replacement at no additional cost to you. If a replacement is not available, we will issue a full refund.

6. Contact Us

If you have any questions about our refund policy, please contact us:

  • Email:
  • Phone: 9920390900
  • Address: Kandivali East, Mumbai 400101

We appreciate your business and are committed to providing you with the best possible shopping experience. Thank you for shopping with